Freedom from Command and Control
From Shelf: The Aural Apothecary
Through case material, this Toyota Production Systems adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry fundamentally differs from manufacturing, and shows how Toyota production principles can be transformed for application in that arena.
Format:
Hardback
Pages:
256
Publisher:
Taylor & Francis Inc
ISBN:
9781563273278
Published Date:
12/8/2005
Dimensions:
161mm x 233mm x 19mm
Weight:
510g
Category:
Production & quality control management
Currently unavailable to Buy Local
RRP: £49.99
Format: Hardback
ISBN: 9781563273278
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